The ball is within your court docket to view for those who treatment about correcting it. Thanks a lot of for your time and efforts And that i hope this letter makes it towards the desk of somebody that does really treatment.
They refused my appropriate to talk to a supervisor or supervisor and had me on hold for an hour Hearing tunes and silence… This really is ridiculous
April 18, 2017 at 2:56 am Been using a Awful time with my ZTE Pro Max something was Erroneous with it prior to then not long ago wouldn’t demand so took it to retailer experienced to pay $15 for guarantee to have new mobile phone and had to acquire it to another retailer To place to ensure that new telephone i was advised 3-five days experienced to attend entire week set it in on Monday didn’t get it back until the following Monday the lady experienced the flu not her fault went their Friday to pic up cellular phone the man claims cant Offer you cellphone just the Woman is aware of about your cellular phone so what are u there for and he was sort of nasty she place the vast majority of my stuff back again dropped plenty of contacts and in addition other time when possessing trouble I shed loads of stuff with other businesses your stuff just sync back again to new things from previous with metro its a problem its generally a challenge now I cant down load things and cant erase distinctive contacts now man at first retail store says have to acquire a disc to wash up but that can erase all the things What exactly’s The purpose and the intent I want some kind of payment its not honest I feel I’m not getting taken care of for a valued customer just you don’t know ill fix your trouble temperarly and ship you with your way and its not proper or good I don’t know if its since of coaching or in which shop is located generally blacks and Spanish come in to both but I feel an even better task could b done and another store identical race conditions the persons in retailers are pleasant but whenever you require your cellular phone and what’s in it and on don’t get sent there’s an issue if this was a white Group the challenge would b solved a taken superior treatment of don’t truly feel like a valued client in any respect have missing loads of data and images behind metro I like my cellphone and the price of services but will go else exactly where to find the support I are entitled to if will need be
Perhaps If your CS reps would end looking at the scripts whilst I'm conversing they might basically listen to the issue and clear up it.
I am past upset and come to feel tricked, hoodwinked, bamboozled and straight lied to spend my funds to become a buyer. All of them told an enormous lie Im being explained to now oh we don’t assurance that everthing will do the job. All I'm able to say is wow since they confident me and once you call it claims this phone is recorded why are they equipped To do that just lie to get shoppers as well as your just sh*t away from luck. I believe the government needs to research them pull their recordings and logs I’m unquestionably getting in contact with organizations and buyer affairs into this unfair and appears illegal practice at metro pcs customer service and suppliers. In the event you don’t stand for practically nothing you drop for every little thing is the truth.
July 24, 2016 at three:00 pm I'd one of the most uneventful experience at MetroPCS shop on Saturday July twenty third, ’16 I had been at the corporate store at 26720 Southfield Street, Lathrup Village, MI 48076. I went in to port 2 numbers to get the Samsung Galaxy on5 at no cost. The supervisor a (black male 29yrs old, tall) explained to me which i can’t port sideline because it’s not an precise carrier, Though I'd an account number and pin. I informed him I’ve finished it in the past with porting a google voice number. He advised me “People today wondering they were outsmarting us by accomplishing thatâ€. Wow!!! So I made a decision to just port my site plus cellular variety and just have the one particular cellular phone.
I are actually without a mobile phone for a couple of days now and my partner is out of state on business enterprise. I feel that this cashier was only seeking to generate a promote in lieu of supporting me. This is the second time in a long time that i experience like my experience with Metro PCS has been unsatisfying. Today I am an exceptionally unhappy consumer. I am definitely taking into consideration shifting cellphone companies being which i happen to be spending insurance policies I cant use, and also the cashier had the nerve to inform me if I purchased an inexpensive cellphone In the meanwhile it could terminate out update.. So she only still left me with the selection to buy the cellular phone that was 165.00 which i do not need, and I just paid out my mobile phone bill on May perhaps 11, 2017.
I phone I’m breaking up. How can that be when I’m utilizing your prepare? I haven't gotten any aid to slove this issue nevertheless. Only approach to slove it if I give out extra money for anything I currently compensated for. How fare is? I would like assistance or one thing. It may possibly’t be in this manner. I understand ya’ll not from the bussniess in having men and women revenue devoid of merchdance. I’m quite unhappy. 704-674-XXXXX will be the selection that’s not working. Lookup each of the occasions I’ve get in touch with. You are able to’t be listening in on calls because in case you ended up, my calls ought to have came up repeatedly. Just give me my money back so I'm able to go back to my aged options or enable me with yours. I this contact form paid out for something and obtaining very little
July 12, 2017 at three:04 pm On July eleven, 2017 my fourteen calendar year old daughter walked right into a MetroPCS retailer in Houston and bought a cell phone and service. She experienced no ID and no adult with her. She arrived house, set the mobile phone up, and the very first thing she did was contact two dope dealers. Two hrs following that she walked out the door and hasn’t been viewed or heard from by any one. She contains a record and there were lots of reasons she didn’t Use a phone. I discovered the cellular phone agreement and known as the shop. I questioned “At what age are Children permitted to come in and purchase a phone and not using a dad or mum.†Immediately after currently being put on keep three times Silly Female number one nonetheless didn’t reply my problem, apart from to say which they inquire For anyone who is 18 many years aged. But ‘fundamentally’ anyones child can wander in Anytime and get a cell phone.
March twenty five, 2017 at 9:05 am You'll find certainly several particulars like that to take into account. That may be a terrific position to deliver up. I source the views higher than as regular inspiration but Plainly you'll find inquiries much like the 1 you convey up where by an essential factor might be Operating in sincere fantastic religion.
December sixteen, 2014 at 5:thirty pm I went from the community retail outlet in La Verne, CA. to ask the way to down load images to my PC. I'm in my sixties and am not techy in the slightest degree. The store clerk (probably owner )named Christian informed me to obtain the necessary adapter.I acquired it and he didn't want a debit card, only cash. Seriously!! I started out inquiring questions about it and he instructed me I used to be just asking Silly issues .
To create matters worse, I called Metro customer service to help make a grievance and nothing has become completed. It tends to make me question how many Metro agents are dishonest and maintain men and women SD playing cards with their individual photographs on them to make use of for their own personal good reasons? For sure, I'm dropping their internet company and going using a more secure mobile provider.
September fifteen, 2016 at twelve:15 pm It's got arrive at my focus that Metro PCS has long been promoting the phones destroyed through Hurricane Sandy. My mom procured telephones for herself and my son. Just just after thirty days, the two phones began to malfunction. Soon afterwards, it just stopped Doing the job as well as the touch display stopped responding. I took the telephones back again to the store, they said they will not support simply because they are only approved sellers. I went to 3 corporate stores and all ended up incredibly unprofessional and could not support In this particular subject. I referred to as and also the rep instructed me to go to the keep and price tag a mobile phone to ensure we could receive a credit on our account. Amongst the company locations took the phone towards the back of The shop, arrived back again With all the cellular phone physically opened and pointed to a “crack†that was underneath the cover, through the screw. She mentioned this was The main reason they can not go ahead and take cellular phone back again.
October 4, 2018 at ten:49 am Oh these approved sellers are only so excellent don’t you understand I necessarily mean arrive on they get nothing at all but problems and you understand Many of these CEOs read through these complaints but they’re probably not caring as they’re made their Millions these damn Silly these damn stupid approved sellers are those that are going to spend in the long run simply because they’re not heading to have a job when it goes outside of small business MetroPCS receives what they ought to have they use ignorant folks that don’t care about the general public don’t treatment about MetroPCS they just treatment about finding paid out to ensure that’s all appropriate Over time they’ll pay out their wish they listen to their clients but I see they had been now don’t care he obtained on Fb and said he did but he’s lying you don’t get the discounts in the event you’re a lengthy-term consumer you receive the specials when you’re a whole new customer how does that sound right properly to the dealers I suppose it makes lots of sense even so the CEOs are ignorant I don’t even Feel they even went to highschool many of them look at the way they’re allowing their enterprise be run by anyone that just states they want to operate a company how retarded is the fact that effectively darling I’m glad you got your cellular my response phone supported and you bought your these idiots about Covington Kentucky they've no concept of nearly anything as well as the CEOs don’t treatment great luck and God bless you and guess what I’m I’m a white woman to